Frequently asked questions

Short answers for adults in the United Kingdom. For account-specific questions, contact the operator you play with directly.

Do you run a casino or accept bets?

No. betelliadresi.com is an information and comparison site. We do not operate random-number games, live dealer studios, or sportsbooks, and we do not hold player balances. When you register or deposit, your contract is with the licensed operator, subject to its terms.

Why might an offer differ from the operator’s homepage?

Promotions change frequently. Eligibility can depend on location, verification status, payment method, and whether you are a new or existing customer. Always confirm headline terms, wagering requirements, expiry dates, and game restrictions on the operator’s official pages immediately before you opt in or deposit.

How does the Site earn revenue?

We may receive a fee when you sign up or transact with brands we link to. Arrangements vary by brand and may include fixed fees, revenue share, or cost-per-acquisition payments. This does not change the price you pay to the operator for your play, but it can influence which brands we feature or how prominently they appear in some layouts.

Is online gambling legal for me?

You must comply with the laws that apply in your place of residence and any jurisdiction from which you access gambling services. Our editorial content is written primarily for adults in Great Britain where remote gambling is regulated by the Gambling Commission. If you travel or relocate, rules may differ.

How do you choose which brands to list?

We consider commercial relationships, perceived user interest, and editorial fit. Listing is not an endorsement of every product feature, and omission does not imply disapproval. Operators must hold appropriate licences for the markets they target; you should still verify licence status on the regulator’s register before playing.

Can you help with a dispute against an operator?

We cannot intervene in account-level disputes, bonus crediting, or self-exclusion placement. Use the operator’s complaints procedure first, then applicable alternative dispute resolution or regulator routes described on the operator’s site.

Where can I get help if gambling stops feeling fun?

Organisations such as GamCare, GambleAware, and Gamstop provide confidential support, tools, and multi-operator self-exclusion where available. See our Responsible Gambling page for links. If you feel at risk, consider contacting your GP or local NHS services.

How can I contact the Site?

Email info@betelliadresi.com. We read messages when resources allow but cannot guarantee individual responses to every enquiry.

How accurate are bonus amounts and percentages?

We aim to describe promotions using information supplied by operators or publicly available at the time of publication. Percentage matches, free spin counts, and maximum bonus caps can change with little notice. Wagering multipliers, game weighting tables, and maximum bet rules while a bonus is active are as important as the headline figure. You should treat our summaries as a starting point only and rely on the operator’s terms at the moment you register or opt in.

Do you store my gambling history?

We do not operate wagering accounts and therefore do not record your stakes, wins, or losses. Technical logs on our servers may show that a browser requested certain pages, but they do not include play data from third-party sites unless you voluntarily include such details in an email to us.

Can I request removal of information?

If you have sent us an email, you may ask us to delete correspondence where retention is no longer necessary and no overriding legal obligation requires us to keep it. Rights depend on context; see our Privacy Policy for the full explanation and contact route.